Eight years translating complex business and regulatory problems into clear requirements, trustworthy data, and enterprise systems that actually launch—across software platforms, banking compliance, capital-markets CRM, and supply-chain visibility.
I stay closest to the work where business intent, data quality, and delivery discipline have to meet—or nothing ships with confidence.
Chapters
Expand any role for the full narrative. Employers are described at category level only.
Global enterprise software company
Oct 2023 – Present
Strategic initiatives across CRM, ERP, payments, and AI-enabled platforms—with emphasis on cloud migration, analytics, and delivery from scope through benefit realization.
Major Canadian financial institution
Mar 2022 – Oct 2023
Compliance-heavy capital-markets and KYC/AML work—BRDs, traceability, and controls from source data through regulator-ready reporting.
Capital-markets technology firm
Feb 2020 – Mar 2022
Remote lead for Salesforce CRM programs on the sell side—workflows, migrations, dashboards, and coordination with platform teams for reliable releases.
North American logistics technology company
Jan 2017 – Jan 2020
End-to-end requirements and rollout for a real-time freight-visibility platform—workshops, UML, and specs aligned with operations and engineering.
Education
Project delivery, scaled agile practice, and professional business analysis.